What is the status of my order?
We will send you a shipping notification via email once your shoes are on the way. If you are having any trouble tracking your order, contact us at firstname.lastname@example.org
Orders are processed Monday to Friday HKT. If you place an order on the weekend, it will be fulfilled the following business day.
What if I want to change or cancel my order?
We try to fulfil orders as soon as possible, but if you send an email to email@example.com, we will try to find a solution asap.
If you’re having second thoughts don’t worry. We offer 30 days free returns, so try them on and put them to the test. If you don’t love them, we’ll take them back. Easy.
Where else can I buy LANE EIGHTS?
To start you can only find our shoes at laneeight.com. But keep your eyes peeled, we’re always looking for new locations for our pop-ups.
How much is shipping?
Shipping costs are dependent on your location.
Where do you ship?
We ship internationally.
Can I expedite my order?
We all know how annoying long shipping times can be, which is why all orders go out by expedited shipping. Your shoes will typically arrive between 2-5 days.